Address:
Coastside County Water District
766 Main Street
Half Moon Bay, CA 94019
Phone:
6507264405

Enterprise System Catalog:

Vendor and product:
Tyler Technologies, Incode 10 Financials and CIS (Utility Billing)
System purpose:

System provides three purposes: 1) Accounting and Financial Statement preparation; and 2) Utility Billing (e.g. bill customers for water service); 3) Accounts Payable - payment of vendor bills

Categories/types of data:

customer contact information; customer parcel; bank account/draft information; historical water usage and billing
Accounts Payable -- Vendor contact information and tax id; transaction data (invoice, amounts billed, etc.)

Dept./primary custodian:
Administration
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
California CAD Solutions, Geographical Information System
System purpose:

Maps/tracks infrastructure such as meter locations, water pipelines, hydrants parcels and parcel ownership; tracks uninstalled water service connections

Categories/types of data:

GPS coordinates of meters, pipelines, district assets
Parcel locations/ownership
Uninstalled/installed connections by parcel #

Dept./primary custodian:
Administration
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
Aclara Technologies Inc., Automated Metering Infrastructure
System purpose:

The system collects hourly meter readings from our customer water meters and transmits them to a cloud based database system for a) billing use; b) monitoring for leaks and water loss.

Categories/types of data:

Meter reading data/usage; Customer name and site address; Meter serial number

Dept./primary custodian:
Customer Service/Finance
Frequency of collection:
Every day
Frequency of update:
Every day
Vendor and product:
Microsoft, Microsoft Office
System purpose:

Creation of agendas, related documents, spreadsheets, emails.

Categories/types of data:

Agendas, Supporting documentation and spreadsheets

Dept./primary custodian:
Administration
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
ESRI-CITYWORKS, GIS Software/Asset Management Software
System purpose:

Tracks the District's assets (including locations and maintenance schedules)

Categories/types of data:

District asset locations (meters, pipelines, facilities)

Dept./primary custodian:
Operations
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
LASERFICHE/RAY MORGAN, Content/records management and document imaging
System purpose:

Provide central place for managing the District's records

Categories/types of data:

District's documents including Board Minutes, Resolutions and Ordinances, Contracts and Agreements, Accounts Payable Invoices

Dept./primary custodian:
Administration
Frequency of collection:
As needed
Frequency of update:
As needed
Vendor and product:
HACH, Water Information Management System
System purpose:

Tracking data for compliance and operations/asset management

Categories/types of data:

Operational

Dept./primary custodian:
Operations
Frequency of collection:
As needed
Frequency of update:
Every 7 days